Return Policy for Ana Delia Torres Glam

Thank you for shopping at Ana Delia Torres Glam. We appreciate the fact that you like to buy the beauty products we sell at anadeliatorresglam.com We also want to make sure you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Ana Delia Torres Glam. By placing an order or making a purchase at Ana Delia Torres Glam, you agree to the terms set forth below along with our Privacy Policy and Terms and Conditions.

1. Sales Policy

All sales made through anadeliatorresglam.com are final. We do not offer returns or exchanges. Please make sure that you have selected your desired product before making your purchase.

2. Damaged or Spilled Products

If you receive a product that is damaged or spilled upon delivery, please contact us immediately. You must provide clear pictures and videos as proof of the damage or spillage. Claims for damaged or spilled items must be made within a reasonable time frame after receiving the product. After reviewing the proof you provide, we will determine the appropriate resolution, which may include a replacement or refund, at our discretion.

3. Lost Packages

Ana Delia Torres Glam is not responsible for any lost packages unless the tracking information indicates that the package has been lost in transit and not delivered. If your package is lost, please reach out to us at anadtorresglam@gmail.com with your order details. We will investigate the matter and assist you to the best of our ability.

4. Delayed Orders

If your package does not arrive within the estimated delivery time, please contact us at anadtorresglam@gmail.com We will conduct a thorough check with the shipping carrier to determine the status of your package and provide you with an update. We value your patience and will work diligently to resolve any shipping issues that occur.

5. Contact Us

For any questions or concerns regarding your order or our Return Policy, please contact us via email at anadtorresglam@gmail.com We are committed to providing you with quality products and exceptional customer service.

Date of Last Update: May 13, 2024